Terms & Conditions

Committed to Clarity

1. Introduction

Welcome to AuraStay. These Terms and Conditions govern your use of our website and your stay at our resort. By booking a reservation, you agree to comply with and be bound by the following terms. Please read them carefully.

If you do not agree to these terms, you must not proceed with your booking. We reserve the right to update these terms at any time without prior notice.

2. Bookings & Payments

All reservations must be guaranteed with a valid credit card at the time of booking.

3. Cancellation Policy

Standard Rate

Cancellations made 7 days prior to arrival will receive a full refund. Cancellations made within 7 days will be charged 100% of the first night.

For non-refundable bookings, the full amount will be charged at the time of booking and no refund will be issued for cancellations or modifications.

4. Check-in & Check-out

To ensure the room is prepared for your arrival, please adhere to the following times:

Check-In

From 3:00 PM

Check-Out

Until 11:00 AM

* Early check-in and late check-out are subject to availability and may incur additional charges.

5. Guest Conduct

AuraStay is a sanctuary of peace. We ask all guests to respect the privacy and quiet enjoyment of others.

6. Limitation of Liability

AuraStay shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use of our services or website. We are not responsible for the loss or damage of personal valuables left in the room.