FAQ's

Committed to Clarity

Your Questions, Answered.

We’ve gathered the most common questions our guests ask. Our goal is to remove any friction before you book, ensuring a seamless experience.

Booking & Rates

All the practical details regarding rates, payments, and cancellations.

We offer free cancellation up to 72 hours before your scheduled arrival date. Cancellations made within 72 hours will be charged 50% of the total reservation cost.

Yes, all room rates include a complimentary gourmet continental breakfast served in our main dining area from 7:00 AM to 10:30 AM.

Maximum occupancy varies by room type. Our standard suites accommodate 2 adults, while our Family Suites and Villas can accommodate up to 4 adults or 2 adults and 4 children. Please check the specific room detail page for exact limits.

Your Stay & Amenities

Details about what to expect inside your room and around the resort.

All suites include complimentary high-speed WiFi, a Nespresso machine with artisanal pods, Frette linens, plush robes and slippers, and a complimentary minibar non-alcoholic items only.

To maintain the tranquility and natural environment of our sanctuary, we are generally unable to accommodate pets. We do, however, welcome service animals with prior notification.

Yes, complimentary 24/7 access to our fully equipped fitness studio is included in your stay. We also offer daily group yoga and meditation sessions on the beachfront pavilion.